For 21+ only

cb 999 Responsible Gaming

Betting is part of entertainment — but cb 999 is committed to ensuring a safe and informed gaming environment for every member so that it never becomes a problem.

For individuals aged 21 and above only

Why Responsible Gaming Matters

Every member who joins cb 999 understands that betting and casino games are primarily for entertainment. But sometimes gaming habits can get out of control — and that can have a negative impact on personal, family, and financial life. Responsible gaming means understanding your own limits, keeping time and money in check, and having the courage to ask for help when needed.

Our Terms and Conditions set out the rules of conduct for members in detail, and all members are asked to follow them. Betting should never be seen as an alternative source of income — it is purely a form of entertainment, and keeping that perspective is the healthy approach.

cb 999 believes that transparency and safety go hand in hand. We encourage every member to monitor their own gaming behaviour and set limits when needed. Under our Privacy Policy, members' personal information is kept secure — including when someone requests a limit or applies for self-exclusion.

Keep in Mind

Betting is for 21+ only. Allowing minors to use an account is strictly prohibited.


There is no guarantee of profit from betting. Always wager only an amount whose loss will have no impact on your daily life.


Betting decisions should not be made in an emotional state or under pressure — play with a clear head and a defined budget.

Tools to Keep Yourself in Control

cb 999 members have access to several self-control tools. Use them to set your own limits on how much you play.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it stays in effect, and changing it takes time — so you do not overspend on impulse.

Session Time Limit

Set a fixed amount of time for continuous play. Once that time is up, the system will alert you or automatically suggest a break.

Self-Exclusion

You can suspend your account for a set period — from 7 days up to a longer-term break. You will not be able to log in during this time.

Activity Review

You can view your transaction history, bet amounts, and win/loss record at any time. Analyse your own gaming patterns and make informed decisions.

Temporary Break

If you feel you need a short rest, you can put your account on a temporary pause. This can be arranged directly through the support team.

Loss Limit

Set a limit in advance so that you cannot continue playing once losses reach a certain amount. This reduces the risk of large financial losses.

If you have any trouble using these tools, contact cb 999's 24/7 live chat or email directly. The support team assists in both Bengali and English.

Warning Signs of Problem Gaming

If you notice any of the following signs in yourself or someone you know, it is time to seek help.

Spending Beyond Budget

Using money meant for essential expenses on betting, borrowing to place bets, or secretly taking money from loved ones.

Chasing Losses

After losing, repeatedly placing larger bets to try to win back the loss — this mindset makes the situation worse.

Impact on Relationships and Work

Experiencing problems with family, friends, or your career because of betting, or failing to meet responsibilities on time.

If even one of the above signs applies to you, seek help now. This is not a weakness — it shows self-awareness. The cb 999 support team will help guide you in the right direction, in complete confidence.

Where to Get Help

You do not have to face this alone. Help is available in several ways.

cb 999 Support Team

The cb 999 support team is available 24 hours a day, seven days a week via live chat and email — in both Bengali and English. You can reach out directly about self-exclusion or setting limits.

Family and Trusted People

Talk openly with a close family member or trusted friend. The support of someone close to you can often be your greatest strength.

Professional Counselling

Reach out to a mental health specialist or behavioural counsellor. Bangladesh has various government and private mental health services that can help with issues like these.

Practical Tips for Safe Gaming

  • Set a fixed budget before you start playing and stay within it — decide in advance that you will stop if you reach that limit.
  • Never treat betting as a way to earn or save money — view it as an entertainment expense, like the cost of a cinema ticket.
  • Take regular breaks. Do not play for long stretches without stopping — get up, walk around, drink some water, and clear your head.
  • Do not bet while under the influence of alcohol or any other substance — you cannot make sound decisions without a clear mind.
  • Do not bet in front of young children or teenagers, and make sure they cannot access your account.
  • Losing is normal — do not increase your bet amount out of frustration or anger.
  • Give importance to your hobbies, family, and social life outside of gaming — maintain a balance in life.
  • If you feel you cannot stop playing or are losing control, contact cb 999 live chat directly.

21+ Age Requirement

The minimum age to participate in any form of betting or casino activity in Bangladesh is 21. cb 999 verifies age at registration and may ask you to confirm your identity if required.


To protect minors, parents can use parental control software that restricts access to betting sites.

cb 999's Commitment

cb 999 is not just a betting platform — it is a responsible service that values the long-term wellbeing of its members. We believe that entertainment is worthwhile only when it adds positive experiences to people's lives, not problems.

That is why we maintain transparency in how our service operates. Reading more about our mission and goals will show how much member protection matters to us.

Our support team is ready to help not only with technical issues but also with responsible gaming matters. Contact us via live chat at any time and you will receive assistance in Bengali. You can also reach us by email — the support team's address is: [email protected]

If you have any questions about betting or our services, our frequently asked questions page has clear answers on many topics.

Live Chat
24/7 Support
Language
Bengali and English

Questions and Answers About Responsible Gaming

To activate self-exclusion, contact cb 999's 24/7 live chat or email [email protected]. The support team will process your request and your account will be suspended for the chosen period. You will not be able to log in during the self-exclusion period.

Lowering a deposit limit takes effect immediately. However, increasing a limit requires a waiting period — this is to prevent impulsive decisions to deposit more. The waiting period gives you time to reconsider.

No. Betting is a form of entertainment, not a reliable source of income. There is no guarantee of winning any bet — the house has a mathematical advantage in the long run. Think of betting as an entertainment budget, separate from your regular expenses — money set aside that you are prepared to lose.

A cb 999 account is strictly personal — it should not be shared with anyone. In particular, giving account access to anyone under 21 years of age is strictly prohibited. Keep your password strong, log out after each session, and consider not saving your password on your device.

There are some signs to watch for — such as feeling uncomfortable without betting, placing more bets to recover losses after losing, hiding your betting from family, or continuing to bet despite financial pressure. If any of these appear, seeking help is the right move. Speak with the cb 999 support team or a professional counsellor.

The support team will explain the detailed terms of your self-exclusion. For any questions about your account balance, contact live chat directly or email [email protected].