cb 999 Terms and Conditions

1. General Introduction and Acceptance

These terms and conditions govern the use of the cb 999 platform and all services connected to it. "Platform" refers to the cb 999 website, mobile application and all services provided through them.

By creating an account, logging in, or completing any transaction on cb 999, you are considered to have read, understood, and agreed to all clauses of these terms and conditions. If you do not agree with any part of these terms, you are requested not to use the platform.

These terms and conditions apply to members residing in Bangladesh and using the service from Bangladesh. cb 999 reserves the right to update these terms at any time and members will be properly notified before any changes take effect.

2. Definitions and Interpretations

The following words and phrases used in this document are defined below:

• "cb 999" — refers to the company operating this platform and its representatives.
• "Member" or "You" — any person who holds a registered account on cb 999 or is visiting the platform.
• "Account" — a member's personal cb 999 user account.
• "Balance" — the total amount of money currently held in a member's account.
• "Bonus" — a promotional offer provided by cb 999, given subject to specific conditions.
• "Wagering Requirement" — the condition specifying how many times a bonus amount must be wagered before winnings from that bonus can be withdrawn.
• "Transaction" — a deposit, withdrawal, bet placement, or any other financial activity.
• "Services" — all services provided through the cb 999 platform, including sports betting, casino gaming, live casino and all other offerings.

Singular words used in these terms and conditions may also be read in the plural where applicable, and masculine words may be read as feminine or gender-neutral.

3. Account Registration and Eligibility

3.1 Age Requirement

To open an account on cb 999, a member must be at least 21 years of age. No person under this age may register on this platform or use any of its services. cb 999 may request documents to verify age.

3.2 One Account Policy

Each member may hold only one account. If a single person is found to have multiple accounts, cb 999 reserves the right to close the additional accounts and forfeit their balances.

3.3 Accuracy of Information

All information provided at the time of registration — name, date of birth, mobile number and payment details — must be true and accurate. Providing incorrect or false information may result in the account being suspended or closed.

3.4 Identity Verification (KYC)

cb 999 may at any time request a national identity card or other government-issued document to verify a member's identity. Withdrawals may be temporarily delayed until verification is complete.

4. Account Security

It is your responsibility to keep your cb 999 account login details — username, password and OTP code — completely confidential. This information should never be shared with any third party.

If you notice any unauthorised access or suspicious activity on your account, contact the cb 999 support team immediately. Support is available 24/7 via live chat or email.

• Use a strong password — a combination of uppercase letters, numbers and special characters.
• Avoid logging in from public Wi-Fi networks.
• Log out at the end of every session.
• Do not click on links from unknown sources — stay alert to phishing attempts.

cb 999 will not be held liable for any loss resulting from a member's own negligence in allowing account details to be compromised.

5. Deposits and Withdrawals

5.1 Deposit Conditions

The minimum deposit amount on cb 999 is ৳300. Accepted payment methods are: bKash, Nagad, Rocket and bank transfer (Sonali Bank, Dutch-Bangla Bank, BRAC Bank and other major commercial banks).

The payment account used at the time of deposit must be registered in the member's own name. Deposits from third-party accounts are not accepted.

5.2 Withdrawal Conditions

The minimum withdrawal amount is ৳800. A successful withdrawal is generally completed within 15 minutes to 2 hours. Withdrawals can only be made to the same payment method used for the deposit.

The applicable wagering requirement must be met before bonus funds can be withdrawn. If a withdrawal is attempted on bonus funds that have not yet been wagered, those funds will be cancelled.

5.3 Withdrawal Verification

For large withdrawal requests, cb 999 may carry out additional identity verification. Processing may be delayed until verification is complete.

6. Bonuses and Promotional Offers

6.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳8,000. Accepting this bonus applies a 25x wagering requirement — meaning the bonus amount must be wagered 25 times before winnings earned from the bonus can be withdrawn.

For example: if you deposit ৳1,000 you will receive ৳1,000 as a bonus and your total balance will be ৳2,000. Before withdrawing, you must place bets totalling ৳1,000 × 25 = ৳25,000.

6.2 Other Promotional Offers

cb 999 runs the following regular promotions:

• Weekly cb 999 Reload Reward: 50% bonus on any deposit each week, up to ৳5,000 — wagering 20x bonus, minimum deposit ৳300.
• cb 999 Slots Festival Bonus: 30% bonus on deposits for slot games, up to ৳3,000 — wagering 18x bonus, once per working day.
• Cricket Season Special Offer: 25% bonus on deposits for cricket or sports betting, up to ৳4,000 — wagering 15x bonus, once per week.
• cb 999 Birthday Gift: Automatically awarded up to ৳1,500 during the month of a member's birthday — wagering 10x bonus.
• Refer a Friend, Get cb 999 Reward: Up to ৳2,000 reward for each successful referral once the new member completes their first deposit — wagering 12x bonus.

6.3 General Bonus Terms

• Bonus offers are valid for one account, one device and one IP address, and can only be used once.
• If a withdrawal is requested before the wagering requirement is met, the bonus portion will be cancelled.
• cb 999 reserves the right to modify, suspend or cancel any bonus offer.
• If abuse of the bonus system for gambling or financial gain is detected, the bonus will be forfeited.

7. Betting and Gaming Rules

7.1 General Betting Rules

Specific rules apply to all betting and gaming activity on cb 999. In sports betting, bets are accepted at the stated odds and the final result is declared after the event concludes.

Each casino game has its own RTP (Return to Player) and rules. Members are advised to read the rules of a game before playing.

7.2 Bet Cancellation and Changes

Once a bet is confirmed, it generally cannot be changed or cancelled. However, in cases of a technical error or if a match is abandoned mid-event, cb 999 may cancel the bet at its own discretion.

7.3 Maximum Bet Limits

cb 999 sets maximum bet limits for various games and events. These limits may vary depending on market conditions and a member's history.

7.4 Technical Issues

If a game or bet is interrupted due to a technical error or connection problem, cb 999 will, where applicable, provide an automatic refund or the opportunity to re-place the bet. Contact live chat for assistance with this.

8. Prohibited Activities

The following activities are strictly prohibited on the cb 999 platform:

• Creating multiple accounts or using another person's account.
• Attempting to verify an account using false or forged identity documents.
• Exploiting weaknesses in the bonus system to gain an unfair advantage.
• Collusion — that is, multiple players working together to influence results.
• Using stolen payment methods or payment methods belonging to a third party without their consent.
• Using automated software or bots to operate games or place bets.
• Attempting to hack or gain unauthorised access to the platform's systems.
• Using the platform for money laundering or processing illegal funds.

9. Intellectual Property and Content

All content on the cb 999 platform's website, application and related services — logos, graphics, text, software code and design — is owned by cb 999 and protected by intellectual property law.

Members may use the platform for personal and non-commercial purposes. No content may be copied, distributed, republished or used commercially without the prior written permission of cb 999.

Third-party game providers — such as Pragmatic Play, PG Soft, JILI, Evolution, Spribe — own their own intellectual property. cb 999 acts only as a channel for their services.

10. Limitation of Liability

The cb 999 service is provided on an "as is" basis. No guarantee can be given that the platform will operate without interruption or errors.

cb 999 will not be held liable in the following situations:

• If a bet or game is affected due to an internet connection disruption.
• If a loss occurs due to a fault on the part of a third-party service provider (game studio, payment gateway).
• If account details are compromised due to a member's own negligence.
• Force majeure events — such as natural disasters, power outages or government directives.

In any situation, cb 999's total liability will be capped at the amount the member deposited in that month.

Using cb 999's services means voluntarily accepting financial risk. For more information on responsible gaming, see our Responsible Gaming Guidelines.

11. Account Suspension and Closure

11.1 Closure by cb 999

cb 999 may suspend or close an account without prior notice in the following situations:

• Violation of any clause of these terms and conditions.
• Suspicion of fraud or cheating.
• Failure to complete identity verification or refusal to provide documents.
• Account being inactive for a long period.

11.2 Closed by Member

If you wish to close your account yourself, please inform the support team via live chat or email. Any withdrawable balance should be withdrawn before closing the account.

11.3 Self-Exclusion

If you feel that gambling is having a negative impact on your life, you can contact cb 999 to request a temporary or permanent self-exclusion. For more details about this option, please see our responsible gambling guidelines.

12. Changes to Terms

cb 999 reserves the right to update these terms and conditions at any time. Members will be notified of significant changes via email or a notice on the platform.

Continued use of the platform after changes are published will be considered acceptance of the new terms. It is therefore recommended that you visit this page regularly to stay informed of the latest terms and conditions.

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Contact & Complaints

If you have any questions about these terms or wish to raise a complaint, please contact the cb 999 support team. Support is available 24/7 — in both Bengali and English.

• Live Chat: directly from any page on the platform.
• Email: [email protected]